Shipping & Returns
At Murry Furniture, we strive to make your shopping experience smooth and convenient. Here’s everything you need to know about our shipping and returns policies.
Shipping Policy
- Delivery Locations: We currently deliver within the United States and Canada.
- Shipping Costs: Shipping rates vary based on your location and the items in your order. Shipping costs will be calculated at checkout.
- Processing Time: Orders are typically processed within 1-3 business days. Once shipped, you will receive tracking information via email.
- Delivery Time: Standard shipping times are typically 5-10 business days, depending on your location.
- Order Tracking: You will receive a tracking link once your order has shipped. You can use this link to check the status of your delivery at any time.
Returns Policy
Your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help!
- Return Window: We accept returns within 30 days of delivery.
- Condition: Returned items must be unused, in original packaging, and in the same condition as received.
- Return Process: To initiate a return, please contact our customer service at info@murry.store with your order details, and we’ll guide you through the return process.
- Refunds: Once your return is received and inspected, we will notify you about the status of your refund. Refunds will be processed to your original payment method within 7-10 business days.
- Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or incorrect. In such cases, we will cover return shipping fees.
For any further assistance or questions, please reach out to us at info@murry.store. We’re here to help!